Simbionix assigns the highest priority to Customer and Technical Support. We are committed to doing our utmost to provide our clients with support and assistance 24 hours a day, 7 days a week. This support is available in real time via telephone, email or web-based support. The following list of Specialists and Engineers will provide you with customer and/or technical support whenever it is needed for simulators.
Simposia and Web-based LMS Users If you have questions or need technical assistance while using Simposia or an LMS powered by Simbionix, send an email to info@mysimposia.com
Worldwide Customer Support Manager
SERVICE VIA THE WEB
Contact Simbionix Customer Service to schedule an online session at support@simbionix.com
CONTACT US VIA E-MAIL
Guy Greller Worldwide Customer Support Manager Email: guyg@simbionix.com
USA
North America Call Center
Donald Pedley Customer Service Call Center Technician Mobile: 1-216-334-6101 Office: 1-216-229-2040 Ext. 117 Email: dpedley@simbionix.com
Jason Lukco Field Service Technician Mobile: 1 216 212 4407 Office: 1 216 229 2040 Ext. 116 Email: jlukco@simbionix.com
Meir Roitburd Technical Support Engineer Mobile: 1 216 650 2603 Email: meir@simbionix.com
North America Call Center Toll-free number: +1-866-SIMBIONIX 1-866-746-2466 Email: support@simbionix.com
OUTSIDE THE USA
Alon Avivi Technical Support Engineer Mobile: +972-549-505-944 Email: alon@simbionix.com