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Customer Support


Our Support Policy

Simbionix assigns the highest priority to Customer and Technical Support. We are committed to doing our utmost to provide our clients with support and assistance 24 hours a day, 7 days a week. This support is available in real time via telephone, email or web-based support. The following list of Specialists and Engineers will provide you with customer and/or technical support whenever it is needed for simulators.

Simposia and Web-based LMS Users
If you have questions or need technical assistance while using Simposia or an LMS powered by Simbionix, send an email to info@mysimposia.com


Worldwide Customer Support Manager

 

SERVICE VIA THE WEB

Contact Simbionix Customer Service to schedule an online session at support@simbionix.com

 
 
 
 
Help
 


 

CONTACT US VIA E-MAIL

 
 

Guy Greller
Worldwide Customer Support Manager

Email: guyg@simbionix.com

USA

North America Call Center

Donald Pedley
Customer Service Call Center Technician
Mobile: 1-216-334-6101
Office: 1-216-229-2040 Ext. 117
Email: dpedley@simbionix.com
 
Jason Lukco
Field Service Technician

Mobile: 1 216 212 4407
Office: 1 216 229 2040 Ext. 116
Email: jlukco@simbionix.com
 
Meir Roitburd
Technical Support Engineer

Mobile: 1 216 650 2603
Email: meir@simbionix.com
 
North America Call Center
Toll-free number: +1-866-SIMBIONIX
1-866-746-2466
Email: support@simbionix.com

OUTSIDE THE USA

Alon Avivi
Technical Support Engineer
Mobile: +972-549-505-944
Email: alon@simbionix.com
 
Doron Stern
Engineering Manager

Mobile: +972-544-429-459
Email: dstern@simbionix.com
 
International Call Center
Tel: +972-3-9114444
Email: support@simbionix.com
Hotline 24/7: +972–545–650–444
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